Frequently Asked Questions
Everything you need to know about shopping with SurfStitch.
How long does shipping take?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in original condition with tags attached and in their original packaging.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your delivery progress.
Do you offer international shipping?
Yes, we ship to a wide range of international destinations. Shipping costs and delivery times vary by country and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible payment options like Afterpay and Klarna for buy-now-pay-later convenience.
How do I know which size to choose?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit.